Privacy Policy

Introduction

At Kingkit Limited we are committed to maintaining the highest standards of customer care and we extend this to how we use your personal data. This privacy policy sets out how we use your data and your rights. By using our website you are accepting and consenting to the practices described in this privacy notice.

Know your Privacy Rights

The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org.

Collection & use of private information

When creating an account or placing an order with us we collect personal data to enable us to fulfill orders and provide the service requested by you as a customer. The legal basis for this is that we have a contractual obligation with you. The information processed includes, Name, Address, Contact Details, Payment Details and IP Address.

This information needs to be taken to enable us to do the following:

1. Verify your identity for security purposes

2. Sell products to you and dispatch them using courier services

3. Provide you with our services including notification emails to keep you updated about your order.

4. Provide you with suggestions and advice on products, services and how to obtain the most from using our website. This does not extend to unsolicited marketing emails, letters or phone calls unless you have given your explicit consent for us to do so.

In order to process orders we use an online ordering system and at the point of payment you are transferred to our secure payment gateway, maintained by SagePay or PayPal. That page may be branded to carry our logo, but it is not controlled by us. Payment details are taken by the secure payment gateway and we never see nor store your card information on our server.

Other than that set out above we do not sell or provide your personal information to any third parties. The only exception would be if legal authorities request with proper authorisation such as a search warrant or court order.

Use of Cookies

We use cookies on our website for the purpose of monitoring website performance and improving the experience for our users. We will ask you to consent to our use of cookies when you first visit our website.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)    https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

Sending a message to our support team

We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

International transfers of your personal data

The hosting facilities for our website are situated in the UK. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain from the European Commission's website.

Your right to review and delete data we hold

Under GDPR legislation you have the right to request a copy of the data we hold about you and also for us to delete all of your personal data. We will of course comply with this after taking steps to establish that the request comes from the individual concerned, this is important to make sure that all personal information is safeguarded. If you wish to make such a request then please contact us via email. kingkit@kingkit.co.uk

Use of site by children

If you are under 18, you may use our website only with consent from a parent or guardian.

Review of this privacy policy

We may update this privacy notice from time to time as necessary. Please refer back to see if there are updates.

Our details

This website is owned and operated by Kingkit Limited.

We are registered in England and Wales under registration number 10276674, and our registered office is at Kingkit Limited, Unit 8 Cedar Court, Halesfield 17, Telford, TF7 4PF

Our principal place of business is at Kingkit Limited, Unit 8 Cedar Court, Halesfield 17, Telford, TF7 4PF.