Covid-19 related service update
I hope that this message finds all of our customers fit and well in this difficult time.
We are a small team here and no-one has displayed any illness and had to self isolate. We are still operating a full mail order service. If this changes then we will update on the website.
******* UPDATE 23/3 in line with the new government rules to close all non essential shops the click and collect function will no longer be accepted until further notice.*******
At present all delivery services within the UK are running and we can send orders as usual, it is possible that as the virus spreads then delivery services will be impacted and delays might occur.
For international orders we are starting to see advice from the Royal Mail that deliveries are being shut down in some countries. This may be the case in other counrties as the situation deteriorates and delivery networks may transfer over to moving essential equipment. We have taken the decision that from now until further notice any orders placed for delivery outside of the UK will be processed but not sent out until we get the go ahead from Royal Mail. We feel it is better to do this than to risk lots of international parcels being lost over the next few weeks.
I hope that everyone follows official advice and stays safe, this will pass in time and normal service will return.
Andrew and the kingkit team